Beliefs & Values

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Our Mission

To provide our customers with high-quality Power Protection, Energy Management and Renewable Energy systems supported by world-class after-sales service that reduces the cost of energy consumption and equipment replacement costs for the Malawi Market and beyond.

Core Values

Integrity. We believe that integrity must not be compromised. Honest relationships and trust are essential for long-term business success.

Customers. We are passionate about enabling our customers achieve their business objectives. To succeed, we must understand our customers’ businesses and work as partners in solving problems.

Employees. Our employees are the most valuable assets. We believe in innovation, creativity, teamwork and in enabling customers to achieve their potential.

Social Responsibility: : We recognize and accept our responsibility to the communities we serve. … will strive to transform people’s lives through the initiatives and services that will make a difference in our communities.

Our Values

As International Power Control Systems, we are committed to building a great brand. To achieve this, we have shared values, principles and behavioural elements that have formed the foundation of our success in our execution and delivery

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Our Belief

The company recognizes that only well trained and qualified staff can deliver quality service hence each employee is valued as they each have a role to play in the delivery of excellent service

Value Added Services

Service Level Agreements (SLA’s)
These are tailor made service delivery package to meet each customer particular service needs. Areas covered include provision of standby units, 24-hour on-site support, and telephone technical support, among others

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Key Performance Indicators

Talent & Skills 85%
Market Share 60%
Customer Satisfaction 98%
Responsiveness 100%